Reference

Your data rules at bbc4d

Account, device, payment and support data are covered in one bbc4d Privacy Policy, including the data we need when you open an account for Speed Blackjack, Power of…

Account dataDANA OVO GoPay QRISCookie choicesWIB support
bbc4d Your data rules at bbc4d
CONTACT ROUTES

Reach us about your privacy

Fast privacy help should not feel hidden. Use the same account channel you already use, then tell us whether your request is about login data, wallet…

Live chat Open live chat from the lobby footer between 09:00 and 23:00 WIB.
Email request Send privacy questions to [email protected] with your account ID and the data request in…
WhatsApp check Use our WhatsApp support link when you need a quick status check on a…
DATA PRACTICE

How we handle your data

Privacy work is part of daily account operation, not a separate promise. We connect each data point to a purpose: login control, wallet matching, game session checks, support follow-up or legal record…

Account data

We use your name, phone number and login records to create and maintain your account. When you change profile data, we may keep the earlier value for security checks and dispute handling.

Payment data

DANA, OVO, GoPay and QRIS references help us match deposits and withdrawals to your wallet. We store transaction IDs, timestamps and status results, not your full external wallet password.

Device data

We record IP address, browser type, device model and login time to spot unusual access. If a new phone appears, we may ask for an OTP before allowing sensitive account changes.

Cookie choices

Cookies keep you signed in, remember language choices and help us measure page errors. You can clear cookies in your browser, but doing so may require a fresh login and OTP check.

Retention period

We keep account and payment records only for operational, security and legal needs. Removal requests are handled after open wallet checks, pending support cases and required transaction records are resolved.

Correction path

To fix a name, phone number or wallet reference, start in Account > Profile or contact support. We verify the request against recent login and payment activity before changing sensitive data.

Privacy answers before you join

You should know how your data is handled before you open an account. These answers explain the privacy points we get asked about most: what we collect, why payment records matter, how cookies work, and how to contact us when something in your account needs correction. The answers apply to access where local law permits.

We collect your name, phone number, login details, device signals and wallet references. This lets us create your account, protect access, match DANA, OVO, GoPay or QRIS activity, and answer support requests.

Payment records help us connect each deposit or withdrawal request to the correct account. We keep transaction IDs, time stamps, amount records and status responses so support can trace mismatches without asking for your wallet password.

Yes. Log in, go to Account > Profile, or contact support if the field is locked. We may verify your phone number, OTP and recent payment reference before changing sensitive account data.

Cookies can remember session status, language settings and page errors when you browse Speed Blackjack, Aviator, Super Bingo or other rooms. They help the lobby load correctly and do not replace account verification.

Email [email protected] from the address or phone number linked to your account. Tell us you want a data copy, then confirm identity through the account step we send you.

We keep records for as long as needed for account access, transaction checks, security alerts and legal duties. When those needs end, we remove or anonymise data according to our internal schedule.

Access depends on local law and is available only where local law permits. If access is restricted, we may limit account activity while keeping the records needed for support, security and transaction handling.